We’re always within your reach
We’re spread across several countries and would love to hear from you! Whether you have questions, feedback, or just want to connect, our team is here to assist you.
Chat to support via Email
We respond in less than 24 hours
support@internalhealthcare.com
Call Us
We’re available 24 hours for calls
+1 844-683‑7625
Office Address
Not open to visits
615 Channelside Drive, Tampa, FL 33602 suite 207
Write to us
We're here to help! If you have questions, comments, or just want to connect, feel free to reach out on any of these categories.
We’ve answered a few questions
Everything you need to know about our product and billing. If you can’t find the answer you’re looking for, Please write to us on the form above.
Do you provide emergency services
Internal Healthcare Group does not provide emergency medical services. If you are experiencing an emergency, please call 911 or your local emergency services immediately.
How does the referral process work?
1. Family submits care request 2. Referral specialist reviews request 3. Providers are matched 4. Provider contacts family
Do you offer refunds on provider subscriptions?
Internal Healthcare Group does not offer refunds on subscription payments. However, our team is committed to supporting our provider partners. If you are experiencing challenges, we will work with you and may provide account credits when appropriate to help you continue using the platform
What if I am not receiving referrals?
Internal Healthcare Group does not guarantee referrals. Referral volume may vary based on location, services offered, responsiveness, and market demand. Our team will continue working with you to improve visibility and referral opportunities whenever possible.
How does the referral process work?
1. Family submits care request 2. Referral specialist reviews request 3. Providers are matched 4. Provider contacts family
What payment methods are accepted?
We accept major debit and credit cards through the platform.
