Use the controls below to manage your information and permissions. Some choices affect features that need the relevant information to work.
1. Profile and Account Information
Update available profile, professional, location, availability, work-history, education, license, certification, photo, and video fields in the Platform. Contact support@internalhealthcare.com to request access, correction, restriction, or portability where applicable.
2. Location and Device Permissions
Manage camera, microphone, photo-library, location, and notification permissions in iOS Settings. You can enter a location manually instead of sharing current device location. Revoking permission stops future device access but does not delete information already submitted.
3. Notifications
Manage available notification preferences in the caregiver app and use iOS Settings to allow or disable push notifications for IHC Care. Disabling notifications stops future alerts on that device but does not delete your account or message history.
4. Identity and Biometric Information
You may stop the Didit identity-verification flow before submitting information. Contact support@internalhealthcare.com to withdraw consent for future identity processing or request deletion of a Didit verification session. Withdrawal does not undo processing already completed and may prevent job applications, bidding, or other actions that require verification.
5. Account Deletion
Caregivers can request deletion in Settings > Account settings > Delete account. Access is blocked immediately, active sessions and push delivery are disabled, and the caregiver account is permanently deleted or anonymized after 30 days, subject to the limited legal, safety, transaction, audit, processor, and backup retention described in the Privacy Policy.
6. Submit a Privacy Request
Email support@internalhealthcare.com with your account email and the request you want us to review. To protect your information, we may verify your identity before responding. We process valid requests within the period required by applicable law.
Support Line: +1 844-683-7625
