Frequently asked questions
Everything you need to know about our product and billing. If you can’t find the answer you’re looking for Contact us
Common Searches:
Internal health care services
Facility type
In-home care subscription
Family
Is the referral service free for families?
Yes. Internal Healthcare Group’s referral service for providers is free for families.
Can families hire caregivers privately?
Yes. Families can subscribe to access the private caregiver database.
How are caregivers screened?
Caregivers may provide credentials, certifications, and background screening information when available.